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Latest "business faux pas" Posts

5 Small Talk Strategies to Build Business Relationships

At a recent business conference, I had the good fortune to meet many speakers whom I’d admired for a long time. There was one woman in particular that I was eager to chat with — I’d read two of her books, followed her blog and was fascinated by her career and accomplishments.

A mutual friend made an introduction in between workshops.

Within seconds, we were chatting about our respective client experiences in the healthcare and life sciences industries. Except, within moments I noticed something odd. I wasn’t chatting at all.

I couldn’t get a word in edgewise.

This woman took eye contact to new heights, with a laser focus that made me uncomfortable. I took an involuntary step back. She took a step forward, and leaned in even closer.

Posted by Marjorie Brody in business etiquette, business faux pas, business professionalism, development, Etiquette, Listening, personal branding, professional development, self-marketing, Uncategorized, voice and diction, workplace manners, Workplace, Career, Business, Communication, Professionalism.

Managers Take Note: Social Media Can Influence Your Hiring Or Promotion Decisions

contentSocial media can be a useful tool for managers when hiring, promoting or even assigning new projects.

Your job candidates or high potentials look great on paper, and present well in person, but does their professionalism extend to their online presence? Consider checking out their social media profiles and potential “digital footprint” on other sites as well.

A manager that I met at a woman’s networking event last month told me that she always “Googles” her candidates as part of her hiring process.

She explained, “They may ace my in-person interview, but how else can I truly tell if they are as responsible and mature as they convey in person? Easy, I check them out online!”

She said she specifically scours their Facebook and Twitter pages to see if they have provocative selfies alone or with friends and questionable activities or posts, and whether they’ve ever spoken badly about their current employers.

Posted by Marjorie Brody in branding, business faux pas, business professionalism, development, Etiquette, job interview, personal branding, professional development, self-marketing, social media, workplace etiquette, workplace manners, Workplace, Career, Business, Communication, Professionalism.

The Importance of Business Professionalism: Yes, This Really Happened

Restrooms sign vector illustrationSometimes the things I see and hear while traveling on business seem too surreal to be true. Unfortunately, that’s not the case with this story from my travels… This really happened.

I had just delivered a business etiquette training program for new hires at a major pharmaceutical company. This group of 10 new employees had previously gone through two weeks of in-depth sales training. I was the last session on their schedule.

One male millennial attendee in my class looked distressed throughout the entire morning. He kept his eyes on his desk and barely seemed to be paying attention. When we broke for lunch, I approached Adam, and asked him if something was on his mind.

“I think I’m going to get fired,” he whispered, red-faced.

Posted by Marjorie Brody in business faux pas, business professionalism, Etiquette, Uncategorized, workplace manners, Workplace, Career, Business, Communication, Professionalism.

3 Strategies to Avoid Career-Killing Behaviors & Mistakes

On-the-job mistakes and bad workplace behaviors can be costly. They could even cost you your job.

Often, it’s the new hires who need the most help navigating corporate politics and office dynamics – but not always. Even seasoned employees can have career-hurting missteps. Here’s a story of the former…

A colleague’s college-senior son – let’s call him James – had a prestigious summer internship at a fairly new marketing agency with an excellent reputation.

Since the company represented the exact type of place and job that he hoped to acquire after graduation, he was pretty excited. It had been implied that if things went well, James would be on a short list for employment the following spring when he graduated.

Unfortunately, things did not go well.

Posted by Marjorie Brody in business faux pas, career, development, professional development, self-marketing, Workplace, Career, Business, Communication, Professionalism.

Successful Presentations Focus on Audience’s Needs, Not Your Own

Know your audience and capture their attention.

This statement sounds so simple, but many of us forget what it means.

You can’t expect to convince or sell anyone anything if you don’t understand what he or she expects or wants from you. What do they want to receive from your message?

What’s in it for them?

Let me share an example of what happened when a presenter failed to remember this basic message…

One of BRODY’s clients is a major pharmaceutical firm that throws a party when an employee hits the 30-year anniversary mark. I was honored to be invited to Pete’s 30th anniversary celebration.

More than 60 coworkers, clients, and upper management execs gathered for Pete’s party, where we sipped and nibbled as we waited for Pete’s new supervisor to come in and make the celebratory toast.

Posted by Marjorie Brody in business faux pas, Etiquette, Listening, Presentation Skills, Public Speaking, Uncategorized, Workplace, Career, Business, Communication, Professionalism.