How do you handle conflict in the workplace?
Some people are combative, some are over-reactive, some are immediately on the offensive, some are evasive, some are defensive, and some have a private little meltdown in the supply closet or bathroom — then emerge pretending there is no such thing as conflict.
Will you let conflict in the workplace make your “9-to-5” a misery, or can you rise above it — or perhaps even channel the conflict into something positive?
After all, conflict in itself is not inherently negative, it merely signifies differences in opinions, beliefs, philosophies, and methodologies.
If you think of conflict as a catalyst for improvement, you’ll be well on your way to mastering it and reducing the level of stress that it can cause.
What does negotiation mean to you? Does it bring to mind an Armani-suited, corporate raider type, devouring other companies with brilliant and aggressive strategy? Or do you picture an unflinching hostage negotiator, trying to talk down arms-wielding terrorists?
A colleague once told me, “I never negotiate.”
Wrong! He negotiates all the time — as we all do. After all, how many of us are in jobs where we’re not communicating with other people?
When you’re communicating with other people, you frequently are negotiating on some level.
Women typically have a harder time negotiating than men — and end up paying the price, literally. According to a study cited in the article, “Women Don’t Ask: Negotiation and the Gender Divide,” “women who consistently negotiate their salary increases earn at least $1 million more during their careers than women who don’t.” Yikes!