by Amy Glass | Dec 28, 2020 | Uncategorized
Prep Your Mind for Effective Listening by Amy Glass | Dec 28, 2020 | Listening Go ahead, hit PAUSE. In the middle of everything else you’re doing, it’s hard to find the time to prepare yourself for yet another virtual meeting. But you deserve that time, and so do...
by Amy Glass | Feb 27, 2020 | Communication, Listening & Questioning
4 Must-Know Tips for MSLs Gathering Insights Today by Amy Glass | Feb 27, 2020 | Communication, Listening & Questioning Today’s healthcare landscape is changing rapidly. And the role of the MSL is changing just as fast. In an article by PharmaVOICE, Neil Gray,...
by Amy Glass | Aug 4, 2016 | Uncategorized
Listening … it is the most used communication skill but is the least taught. We often assume that we are good at listening. But, are we? Have you ever been on a conference call and realized that everyone was waiting for your response to a question you didn’t hear?...
by Amy Glass | Oct 16, 2009 | Uncategorized
Product knowledge and selling skills are only two legs of the stool when it comes to successful sales presentations. The third leg is the ability to communicate your ideas effectively, while reading the messages that your audience (buyer) is sending in response. In...
