Live Training That Enables Your Team to
Navigate Difficult Conversations with Confidence
Schedule a Training for Your Team
Difficult Conversations Are Often Avoided or Mishandled
Difficult conversations can spark emotion, surface competing priorities, and derail relationships. For that reason, many people try to avoid difficult conversations, but the effects of avoidance can be even worse. At the same time, jumping into these conversations without the effective skills can lead to misunderstandings, defensiveness, and conflict.
Communicate with Confidence and Credibility
Your team will enhance their ability to…
Increase Trust & Credibility
Use listening and empathy to build trust with stakeholders
Respond to Disagreement
Clearly articulate a viewpoint in response to differing opinions
Apply communication strategies
Influence and inform while maintaining relationships
Effective Presentations
In this training, your team members will learn to be…
Increase Trust & Credibility
Use listening and empathy to build trust with stakeholders
Respond to Disagreement
Clearly articulate a viewpoint in response to differing opinions
Apply Communication Strategies
Influence and inform while maintaining relationships
Key Takeaways
This was very helpful. Although uncomfortable, it was helpful to do the practice verbalization sessions
I learned a different way to go about responding… being able to address specific questions/ situations.
Confident Conversations
This workshop equips professionals with the tools to navigate difficult conversations with clarity, empathy, and confidence. Participants learn how to build trust, respond to disagreement, and articulate their viewpoint without damaging relationships through practical strategies and real-world scenarios.
This Program includes:
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Analyze Your Purpose, Audience, and Logistics (PAL™)
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Empathy & Listening for Relationship Success
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Use the PREP Framework for Clear Communication
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Master Communication Strategies
Book a training to help your team handle difficult conversations with confidence to build trust and strengthen relationships.