by Amy Glass | Sep 10, 2012 | Uncategorized
During the Navigate phase of an effective meeting: clarify, eliminate duplicates, and prioritize ideas.
by Amy Glass | Sep 10, 2012 | Uncategorized
All politics aside, former President Bill Clinton’s nomination speech at DNC 2008 was a textbook example of what a speech should be. He informed, entertained and motivated his audience. He used many rhetorical devices, real and rhetorical questions, storytelling,...
by Amy Glass | Sep 4, 2012 | Uncategorized
There was an interesting article in a recent edition of Talent Management magazine, written by Jac Fitz-enz. He contacted 4,000 employees in a variety of industries, and asked them nine questions about downward communication (employer to employee) within...
by Amy Glass | Aug 30, 2012 | Uncategorized
by Amy Glass | Aug 27, 2012 | Uncategorized
I may be an extrovert, but I also need quiet time to think and actually get work done. Unfortunately, that rarely happens. Researchers have found that the average office employee who works at a desk gets no more than 3 minutes a day without an interruption. This kills...