by Amy Glass | Feb 15, 2010 | Uncategorized
Have you noticed how many good presentations fall flat during the Q & A? It’s one thing to craft and deliver an effective presentation, but what comes next is often more critical. The question-and-answer session gives audience members (whether one or many) a...
by Amy Glass | Feb 9, 2010 | Uncategorized
Recently, White House Chief of Staff Rahm Emanuel used the word “retarded” during a closed-door strategy session. And, radio personality Rush Limbaugh used the term again in discussing Mr. Emanuel’s statement. This has created enormous outrage in both the...
by Amy Glass | Feb 5, 2010 | Uncategorized
Smile. You’re on candid camera. Today, deep in thought while waiting for the bagel I ordered to be toasted, I heard the cashier say, “Smile. It will make your day go better.” Once I realized that she was talking to me, I turned to look at her. She said, “I don’t know...
by Amy Glass | Feb 2, 2010 | Uncategorized
Hola! A week away does amazing things – particularly a spa week in Mexico. For me, it was great exercise and massage treatments (good for the body), time to reflect (good for the soul), and to meet new people. Good potentially for business. One of the people I met was...
by Amy Glass | Jan 25, 2010 | Uncategorized
This week, I am on vacation – at a spa in Mexico. I tell you that because I am a real believer in taking R & R. It’s hard with fewer staff, doing more with less, and feeling the stress of the economy. But, the reality is our bodies and minds can burn out....