Body Language / Handshake 101: Avoid Cold Shoulders like Recent President Obama & Russian President Putin Meeting
Do nonverbal signals really matter? Well, according to body language “experts,” the recent meeting and greeting/body language between President Obama and Russian President Putinspoke volumes. In an article on NBCnews.com, these experts said the following: “There’s no...
Raising Your Self-Confidence
According to an article posted on MSN living, 48 percent of women in a recent study claimed that lack of confidence is holding them back professionally. Seventeen percent of these women admitted they didn’t even have the confidence to ask for a promotion. Can you...
Lead the Way with Workplace Etiquette
Have you ever found yourself in a sticky business situation? Like during that power lunch, job interview, professional conference, board meeting, office party, or anytime that a situation arises and you are just not sure of the proper protocol. You definitely don’t...
Keep Your Cool: Presenting to Senior Management
Does giving a presentation to senior management turn you into a wreck? Are you sleepless in Seattle — or Chicago — or New York — for a week (or a month) before that presentation? Being chosen to give a presentation to the top brass is a phenomenal opportunity. Impress...
Customer Service 101: Professionalism in Business Situations Matters
The other day, I met with a business acquaintance at a local coffee shop with lovely outdoor seating. My colleague arrived early, and was already sitting outside with her latte when I got there. After placing my order, I stood waiting while the barista argued with her...
7 Tips for Excellent E-mail Etiquette
Although the business letter is not quite dead, in many cases it has been replaced by the ubiquitous, instantaneous and ever efficient e-mail. Your company and your clients might prefer to communicate entirely by e-mail. With the rise of people working from home,...
Five Business Letter Basics
There are many occasions where you might still need to make use of a formal business letter... Cover letters for proposals Job application letters Sales-related letters Because you want to make a professional impression in a business letter, pay attention to...
Make the Right Impression at Business Lunches
I read a terrific article on Entrepreneur.com about business etiquette: "Fifteen Business Etiquette Rules. The tips given included many for business lunches, frequently known as “power lunches.” One rule really stuck in my mind: Never ask for a “to-go” box or "doggy...
Building Business Relationships with Key Influencers is Key to Success
Relationships are one of the keys to advancement and success within any industry. Building strong relationships with co-workers, employers, and industry leaders can provide the support and the opportunities you need to reach your career goals. Are there industry...
Setting Boundaries for Success: The Power of Saying “No” (pt. 2 of 2)
Can you say "no" at work or elsewhere in your life, or does it make you feel guilty? The ability to say "no" starts within, with knowing your own goals, personal values and priorities. In my previous blog, I suggested 6 questions to ask yourself to uncover that...