Enjoy Your “Freeze Frame” Moments
With so much going on -- and often going wrong -- at work, in our families, and in the world, it’s easy to lose sight of all the good things that surround us. I remember many years ago, for a short time, all of the “stars” were in alignment – work was going well, my...
Are We Really Productive 24/7?
Recently, I was in my office on a Saturday cleaning up. It had been awhile since I could see the top of my desk. Out of habit, I checked my email. A client was contacting me about setting up a conference call. We then e-mailed back and forth. I pointed out that it was...
Whatever Happened to “You’re Welcome?”
Call me old-fashioned. I’ve been called worse. When I say, “Thank you” to someone for anything, the response I want is, “You’re welcome.” Here’s an example: I ask a server to bring me water. He does. I say, “Thank you.” He says, “No problem.” I didn’t think it would...
Is Mastery Really a Mystery?
“Why do you still practice after all of these years?” As a professional speaker, I’m frequently asked (and surprised by) this question. I practice because I want to continually get better. I practice because each audience deserves my best. My obsession with practice...
Amy Glass Shares Why Presentations Fail
The Power of Focus
Sometimes it’s the simplest things that make a difference. I was helping a friend’s friend recently. She was really all over the place when it came to marketing her business, and asked for some advice. When she explained her “products,” I asked one question, “What is...
Make Sure The Right People Attend Your Next Meeting
Compliments Create Good Karma
Yesterday a stranger complimented me on my sweater. “Great sweater,” she said. “You look so good in turquoise.” Naturally, I fell in love with her! Not only that, I’ve worn turquoise the past three days. Giving a compliment is a gift – one that costs nothing, and...
What Does it Cost to be Nice?
What does it cost to be nice? My job requires travel – lots of it (you are always an expert when you are 50 miles away from home!). My travel gives me the opportunity to see people in many venues. Regardless of the situation, nice almost always trumps nastiness. I...
Office Kitchen Etiquette
I must admit, I am impressed with BRODY Professional Development employees for many reasons – and I also get great feedback from our clients and trainers. There is one thing, however, that only the internal people notice … that’s kitchen etiquette. At your company,...