Live Training That Enables Your Team to
Transform Conflict to Collaboration
Schedule a Training for Your Team
Conflict Can Be Destructive
Many people have a negative perception of conflict. They can be combative, over-reactive, evasive, or defensive—and some people pretend there is no such thing as conflict (avoidant). Without a healthy approach to conflict, it can destroy morale and undermine productivity.
Conflict as a Catalyst
In this training, your team will learn to…
Redefine Conflict
Focus on its benefits to reduce discomfort and avoidance
De-Escalate
Decrease emotions so the conversation can move forward
Collaborate
Identify common interests to generate new solutions
Conflict as a Catalyst
In this training, your team will learn to…
Redefine Conflict
Focus on its benefits to reduce discomfort and avoidance
De-Escalate
Decrease emotions so the conversation can move forward
Collaborate
Identify common interests to generate new solutions
Relevant and Helpful
Very helpful! Already identified behavior I can change! Glad to spend a lot of time on an issue which can consume a lot of time out of someone’s day.
I thought the conflict management session was very good and super relevant to my personal situation.
Move from Conflict to Collaboration
Conflict in the workplace can arise from differences in opinions, perceptions, values, priorities, or needs. These differences can lead to new ways of approaching challenges and better ways of moving forward. Conflict can be a catalyst for new ideas, innovative problem-solving, and increased clarity. But in order to leverage these differences, people need the skills to engage in constructive disagreement. This comprehensive program introduces a new perspective on conflict and tools to transform conflict to collaboration.
This program includes:
- Defining Conflict: Sources and benefits
- De-escalation Tactics: Communication tools; behaviors to avoid
- Case Study: Responding to a conflict
- Collaborative Process: Identifying common goals, developing negotiables, generating solutions
- Learning Transfer to Actual Conflict
Book a training to help your team avoid destructive conflict and instead use the power of constructive disagreement.