by Amy Glass | Jan 31, 2017 | Uncategorized
INTRODUCTION: Your “how to” blog post should teach the reader how to do something by breaking it down into a series of steps. Begin your blog post by explaining what problem you are going to solve through your explanation and be sure to include any relevant...
by Amy Glass | Dec 15, 2016 | Uncategorized
How do you adjust your body language for seated presentations? What should you do with your hands — and what shouldn’t you do? This infographic provides quick tips for your next seated presentation.
by Amy Glass | Dec 8, 2016 | Uncategorized
My great-grandmother was a runner. Before her 10th birthday my great-grandmother was a child-spy, tasked with running between villages to warn that “The Cossacks are coming.” Lillian Malchin (Glass) was born at the turn of the last century in Minsk, then part of...
by Amy Glass | Aug 4, 2016 | Uncategorized
Listening … it is the most used communication skill but is the least taught. We often assume that we are good at listening. But, are we? Have you ever been on a conference call and realized that everyone was waiting for your response to a question you didn’t hear?...
by Amy Glass | Jul 26, 2016 | Uncategorized
The Republican convention is now a memory and the Democratic convention is upon us. Numerous polls have shown that trust is a big issue in this election. Depending on who sponsors the poll, Hillary or Donald has more or less trustworthiness. Speakers on the convention...