by Amy Glass | May 13, 2013 | Uncategorized
A good many things fall into the category of “a dying art.” Darning socks. Shoe repair. Upholstery. People just aren’t interested in doing them anymore. If you want to throw away your socks instead of darning the hole in the toe, that’s fine by me. I guarantee that...
by Amy Glass | May 9, 2013 | Uncategorized
Earlier this week, I read a short article in The Week, “The Dying Art of the Job Interview.” Here’s one sentence from it: “Recruiters say one in five recent grads displays unprofessional behavior.” The article goes on to mention a recent college...
by Amy Glass | May 6, 2013 | Uncategorized
Don’t you just hate it when someone invades your personal space? You know what I’m talking about … you’re at a lunchtime networking function and the person standing next to you at the buffet line is telling you about his or her business, but standing so...
by Amy Glass | Apr 29, 2013 | Uncategorized
Effectively communicating your ideas is a vital skill in business. When you give a business presentation or speak up during a meeting, people’s perceptions of you are formed by the Visual, Verbal, and Vocal aspects of your delivery. The verbal aspect has to do with...
by Amy Glass | Apr 25, 2013 | Uncategorized
An interesting article in the Huff Post caught my eye the other day: McDonald’s Orders Friendly Service After Customer Complaints Rise. The gist of the article is exactly as stated in the title. The burger mega-franchise has been getting complaints about surly...