by Amy Glass | Feb 14, 2013 | Uncategorized
One of the most bothersome business blunders is forgetting someone’s name. Mispronouncing a name and getting it entirely wrong are equally cringe-worthy, if not worse, making you want to slink off with your tail between your legs. Forgetting business contacts’ and...
by Amy Glass | Feb 11, 2013 | Uncategorized
Grammy winner Adele has it. So does operatic tenor Andrea Bocelli. Dame Helen Mirren also has it. Barbra Streisand was so disabled by it that she stopped performing live for 30 years! What are we talking about? Stage fright, of course. If you experience panic,...
by Amy Glass | Feb 7, 2013 | Uncategorized
This is the final part of my 3-part blog series on Accountability… Imagine your workplace if there was no more finger pointing, no more excuses, no more fudging and evasion. Imagine if teams pulled together, departments communicated, leaders led, managers gave candid...
by Amy Glass | Feb 4, 2013 | Uncategorized
The 11th season of “Project Runway” (Lifetime TV) began the other night with a fascinating twist: all the contestants had to compete in teams, not as individuals. It was interesting to watch their reactions to this news — even the ones who hated the idea had...
by Amy Glass | Jan 28, 2013 | Uncategorized
Is employee turnover biting into your company’s profits? You hire the best people you can find … you train them … you might even give them annual raises, if you can … and yet they leave. Why? Is this just part and parcel of doing business in today’s...