by Amy Glass | Sep 29, 2009 | Uncategorized
Over the weekend, I had some repairs that had to be done at home. I pulled out the trusty toolbox, and as I moved from project to project, I had to think about which tool would be most effective. Midway through my project, I had an epiphany: How similar is what I’m...
by Amy Glass | Sep 24, 2009 | Uncategorized
So many people like to talk. I sure do. In fact, I do it all the time. On the other hand so few like to actually listen — I will admit I am occasionally challenged to really listen or listen well. Statistically...
by Amy Glass | Sep 14, 2009 | Uncategorized
Last week, I presented a program in Arizona called “Accountability: 5 Keys to Manage Success (Yours & Others).” The audience was leadership and management professionals from a luxury, private country club. This is a different audience than the corporate types who...
by Amy Glass | Sep 9, 2009 | Uncategorized
It’s back to school time. Doesn’t the Labor Day holiday always remind you of that? Of course, if you have children, you’re probably breathing a sigh of relief. But, what does this time of year mean for all of us in business? 1) Four months to...
by Amy Glass | Aug 27, 2009 | Uncategorized
I just facilitated a customized presentation skills program for regional sales managers of a very large medical device company. Their objectives were to understand the differences and similarities between these types of presentations: management vs. leadership formal...