Why Resolve to Increase Your EQ?
Why Resolve to Increase Your EQ? by Heather Shafter | January 4, 2021 I’ve heard so many different New Year’s resolutions over the years: lose weight, change careers, get a degree, write a book, spend more time with family and friends. I’ve never heard someone resolve...
Focus On The Audience Experience
Usually, when people think about improving presentation skills, they consider controlling nerves, how to use visual aids, organizing the presentation, use of analogy and story, and how to field audience questions. One very important aspect of presenting is often...
Thanksgiving Resilience
Thanksgiving Resilience by Heather Shafter | Nov 23, 2021 Thanksgiving is a holiday that literally originates from the practice of giving thanks. While historically a religious day, the U.S. national holiday is religion-agnostic, opening the door to people of all...
10 Presentation Ideas to Capture Your Audience’s Attention
Do you have an important presentation coming up? Are you looking for a way to differentiate your presentation from the countless other presentations your audience has likely sat through before? For the most part, presenters are quick to include data: facts and...
Master Eye Contact
Got Eye Contact? Have you ever met with someone who wouldn’t make any eye contact at all? Someone who spent the entire conversation staring over your left shoulder, down at the table, or hit you with a split-second glance that bounced away so quickly you wondered if...
Influence Across Cultures Like Pope Francis
Whether our office (and title) resides on the C level or not, influencing is an integral part of our daily lives and our careers. No matter what your title or circumstance, it can be challenging to influence those around you; especially when working across cultures...
Master Impromptu Speaking With PREP
Master Impromptu Speaking With PREP by Amy Glass | Sep 23, 2021 | Communication I’m a firm believer in the power of preparation and practice, because these occasions offer you the opportunity to shine. But what about when you are put on the spot? Build Your...
Body Language Breakdown: The Handshake
Body Language Breakdown: The Handshake by Amy Glass | Sep 6, 2021 | Communication Do nonverbal signals really matter? Several years ago, body language “experts,” analyzed a handshake between two government leaders. In an article following the meeting, these experts...
3 Quick Tips for Leading Virtual Meetings
3 Quick Tips for Leading Virtual Meetings by Amy Glass | Sep 2, 2021 | Virtual Meetings I recently came across A LinkedIn Pulse article, “You’re On Mute” – Tips for Leading Effective Virtual Meetings, that reminded me of something that happened to a colleague a few...
4 Steps to Work Better with Difficult People
In your professional and personal life, you will interact with people who will frustrate, infuriate, and confound you. They will do things you cannot understand, see things differently than you, and generally make things... well, difficult. So, what do you do about...