by Amy Glass | Feb 27, 2020 | Communication
3 Key Strategies for MSLs to Impact Thought Leader Practices by Amy Glass | Feb 27, 2020 | Communication It used to be that MSLs only had to interact with physicians to do their jobs well. Not so anymore. Today, as their role expands, MSLs must learn to interact with...
by Amy Glass | Feb 27, 2020 | Communication
3 Steps to Align Communication and Connect with KOLs by Amy Glass | Feb 27, 2020 | Communication Does it ever feel like you and a KOL are speaking a different language? You share valuable data that should address their concerns and answer their questions, but it...
by Amy Glass | Feb 27, 2020 | Communication
How to Seamlessly Transition to Core Messaging with KOLs by Amy Glass | Feb 27, 2020 | Communication When interacting with KOLs, it’s important to prioritize their questions and address their concerns. As mentioned in the last blog article, active listening plays a...
by Amy Glass | Feb 27, 2020 | Communication, Listening & Questioning
4 Must-Know Tips for MSLs Gathering Insights Today by Amy Glass | Feb 27, 2020 | Communication, Listening & Questioning Today’s healthcare landscape is changing rapidly. And the role of the MSL is changing just as fast. In an article by PharmaVOICE, Neil Gray,...
by Amy Glass | Feb 27, 2020 | Communication
3 Ways to Plan Ahead for Successful KOL Interactions by Amy Glass | Feb 27, 2020 | Communication When a KOL demands time with you, will you be ready? A survey by the MSL Society referenced by PharmaVOICE says that KOLs spend 45 minutes with an MSL, as opposed to just...