by Amy Glass | Jun 6, 2024 | Uncategorized
3 Steps to Become a Master Influencer by Amy Glass | Jun 6, 2024 | Communication Do you know anyone who is a Master Influencer? In our increasingly matrixed workplaces, Master Influencers are those who can pull off a major project through only dotted-line...
by Amy Glass | Jun 3, 2022 | Uncategorized
8 Guidelines of Email Etiquette by Amy Glass | June 3, 2022 | Business Writing, Business Etiquette Do you practice e-mail etiquette? While e-mail can be a powerful communication tool, without e-mail etiquette you may not achieve the results you’re looking for....
by Amy Glass | Jan 19, 2022 | Uncategorized
Why Resolve to Increase Your EQ? by Heather Shafter | January 4, 2021 I’ve heard so many different New Year’s resolutions over the years: lose weight, change careers, get a degree, write a book, spend more time with family and friends. I’ve never heard someone resolve...
by Heather Shafter | Nov 23, 2021 | Uncategorized
Thanksgiving Resilience by Heather Shafter | Nov 23, 2021 Thanksgiving is a holiday that literally originates from the practice of giving thanks. While historically a religious day, the U.S. national holiday is religion-agnostic, opening the door to people of all...
by Amy Glass | Sep 2, 2021 | Uncategorized
3 Quick Tips for Leading Virtual Meetings by Amy Glass | Sep 2, 2021 | Virtual Meetings I recently came across A LinkedIn Pulse article, “You’re On Mute” – Tips for Leading Effective Virtual Meetings, that reminded me of something that happened to a colleague a few...
by Heather Shafter | Jul 29, 2021 | Uncategorized
In your professional and personal life, you will interact with people who will frustrate, infuriate, and confound you. They will do things you cannot understand, see things differently than you, and generally make things… well, difficult. So, what do you do...