by Amy Glass | Mar 7, 2023 | Communication
Whether or not you use social media as a way to build your career, it has the potential to derail it. Social media is now part of our resume. When we apply for a job or consulting project, potential employers are likely to research your online presence. Many people...
by Amy Glass | Feb 15, 2023 | Listening & Questioning, Presentation Skills
“There’s no such thing as a bad question.” Many of us remember that line from our school days. I used to think it was a great way to encourage questions until I realized there actually are bad questions. Especially, if you want to use questions to engage people....
by Amy Glass | Feb 14, 2023 | Communication, Listening & Questioning
The Impact of Not Listening A colleague was telling me about a medical specialist that she sees on occasion. After the doctor does his exam, he asks if she has any questions. If she brings up an issue, the doctor “listens,” as he pastes on a wooden half smile. He nods...
by Amy Glass | Jan 27, 2023 | Presentation Skills
One of the biggest challenges presenters face is using a presentation that they did not create. Physician Speakers in particular, need to learn and practice techniques to make the presentation their own, all while delivering a memorable message and remaining compliant...
by Amy Glass | Jan 23, 2023 | Leadership
When I think of leadership presence, I always remember Joanne, a managing director at a large private bank. Here’s her story … This private bank brought in 15 top Ivy League college graduates that they’d carefully recruited for an intensive six-week...