by Amy Glass | May 1, 2024 | Communication, Presentation
Most people form an impression about you in only seven seconds; and in some cases it only takes a fraction of a second. That can be a little intimidating. Particularly if the people who are forming that impression are the ones who might hire you, promote you,...
by Amy Glass | Jan 9, 2024 | Communication
Deeper Voices Are More Authoritative I recently read an intriguing article: Deeper speaking voices are more authoritative. It isn’t the first time I’ve heard this type of information about deep voices. As political campaign managers have long known, a deep voice is...
by Amy Glass | Mar 7, 2023 | Communication
Whether or not you use social media as a way to build your career, it has the potential to derail it. Social media is now part of our resume. When we apply for a job or consulting project, potential employers are likely to research your online presence. Many people...
by Amy Glass | Feb 14, 2023 | Communication, Listening & Questioning
The Impact of Not Listening A colleague was telling me about a medical specialist that she sees on occasion. After the doctor does his exam, he asks if she has any questions. If she brings up an issue, the doctor “listens,” as he pastes on a wooden half smile. He nods...
by Amy Glass | Nov 9, 2022 | Communication, Presentation Skills
When you deliver a presentation, how do you ensure that your points come across in a juicy and engaging way? You might invite your listeners to the party with the use of stories, but you can also consider the shorter, more compact cousin of the story: analogies. An...
by Heather Shafter | Sep 1, 2022 | Communication, Influence
We recently worked with a Forecasting team on handling situations that required pushback. For example, one day the National Sales Director came into a forecaster’s office and said, “We don’t really want to have the sales forecast that high, do we?” For Sales, a higher...
