by Amy Glass | Dec 11, 2022 | Leadership
A colleague’s daughter contacted me recently after being passed over twice for a choice promotion. She told me she really wanted to advance in the company, but didn’t seem to have what they were looking for. “I’m responsible, easy to work with, and really good at my...
by Amy Glass | Nov 9, 2022 | Communication, Presentation Skills
When you deliver a presentation, how do you ensure that your points come across in a juicy and engaging way? You might invite your listeners to the party with the use of stories, but you can also consider the shorter, more compact cousin of the story: analogies. An...
by Amy Glass | Oct 7, 2022 | Presentation Skills
Audience Attitude If you need to persuade an audience, the difference between success and failure may rest on your ability to judge your audience’s attitude and respond appropriately. Before you decide how to organize your talk, know which of the following types of...
by Amy Glass | Aug 1, 2022 | Presentation Skills
You may already be aware that knowing your Purpose, Audience, and Logistics (your PAL™) is the foundation of creating a good presentation. But… What makes a presentation persuasive? A persuasive presentation must appeal to both the mind and the heart; and it must be...
by Amy Glass | Jun 8, 2022 | Communication
Are you confident in your ability to manage conflict? You may be surprised to learn that assertive communication is essential for managing conflict. This skillset is particularly important when a conflict involves a very strong (or even aggressive) personality....
